Email and Chat Support Specialist – Remote / Entry Level: As a dynamic communicator, you’ll engage with customers through email and chat, providing timely and effective solutions. Your role involves understanding customer needs, resolving inquiries, and ensuring satisfaction. You’ll collaborate with team members to enhance service quality and maintain a positive brand image. With a focus on empathy and efficiency, you’ll be the frontline ambassador, turning challenges into opportunities and fostering lasting customer relationships in a virtual environment.
This role involves providing exceptional customer service for a salon by managing and responding to live chat messages on the salon’s website and social media platforms, such as Facebook Messenger. Responsibilities include scheduling appointments, answering inquiries about services and products, handling customer feedback, and maintaining a positive online presence. The role requires strong communication skills, the ability to multitask, and familiarity with digital communication tools. The ideal candidate will be proactive, detail-oriented, and capable of working independently in a remote setting.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.