Customer Support – Chat / Shopify Store (Remote)

Customer Support – Chat Specialist (Remote): Deliver exceptional service by assisting customers with inquiries and resolving issues via chat. Engage with clients to enhance their shopping experience, providing timely and accurate information. Collaborate with team members to ensure seamless communication and support. Utilize problem-solving skills to address customer concerns effectively. Maintain a positive and professional demeanor, fostering customer loyalty. Adapt to evolving processes and technologies, contributing to continuous improvement. Ideal for individuals passionate about customer satisfaction and eager to grow in a dynamic environment.

This role involves managing and responding to live chat messages for a gym’s website and social media platforms, including Facebook Messenger. Responsibilities include providing timely and accurate information about gym services, membership options, class schedules, and promotions. The role requires excellent communication skills, the ability to multitask, and proficiency in using digital communication tools. Additionally, the role involves gathering customer feedback, assisting with troubleshooting issues, and collaborating with the gym’s team to enhance customer satisfaction and engagement.

As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts. 

Rate: $35 per hour

Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills. 

Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before. 

Location: Remote work online worldwide (United States preferred).

Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.