Social Media Customer Care Agent: As a vital part of our team, you’ll engage with customers across social media platforms, providing prompt and friendly assistance. Your role involves addressing inquiries, resolving issues, and enhancing customer satisfaction. With a focus on clear communication and empathy, you’ll represent our brand positively. No prior experience is needed; we value your enthusiasm and willingness to learn. Join us remotely and be the voice that connects us with our valued community.
This role involves providing exceptional customer service by answering live chat messages for dance studios and related businesses on their websites and social media platforms. You will utilize tools like Facebook Messenger to engage with clients, address inquiries, and offer support. Responsibilities include managing multiple chat conversations, maintaining a friendly and professional tone, and ensuring prompt responses. You will also gather feedback, report common issues, and collaborate with the team to improve customer satisfaction. This remote position requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.