Service Support Representative (Night Shift): As a dedicated night owl, you’ll provide exceptional customer service, addressing inquiries and resolving issues with efficiency and empathy. Your role involves managing chat interactions, ensuring customer satisfaction, and maintaining a positive company image. You’ll collaborate with team members to enhance service quality and contribute to a seamless customer experience. Strong communication skills, adaptability, and a passion for helping others are essential. Join us to make a difference, one chat at a time, during the quiet hours.
This role involves managing and responding to live chat messages for businesses on websites and social media platforms, utilizing tools like Facebook Messenger. The position requires excellent communication skills, the ability to multitask, and a strong understanding of customer service principles. Responsibilities include engaging with customers in real-time, providing accurate information, resolving inquiries, and escalating issues when necessary. The role also involves analyzing chat interactions to improve customer satisfaction and collaborating with team members to enhance service delivery. Flexibility, attention to detail, and a proactive approach are essential for success in this remote position.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.